1. SMS Program Description & Use Cases

Vicky's Restaurant Riverside Inc operates an SMS messaging program for customers who opt in. Our program is used to send the following types of messages:

• Transactional messages: order confirmations, pickup-ready alerts, reservation reminders, delivery status updates and account-related notifications.
• Promotional messages: special offers, new menu items, seasonal promotions, loyalty rewards and event announcements (only if you opted into marketing).
• Customer service messages: replies to your questions, complaints or feedback.

The SMS program is operated by Vicky's Restaurant Riverside Inc using a compliant SMS messaging platform.

2. How to Opt In

To opt in to our SMS program, you must:

• Be at least 18 years of age (see Section 6 below).
• Provide your mobile phone number through our consent form on the website at vickysburgerriverside.com, in person at our restaurant or by texting our keyword to the shortcode shown on our materials.
• Check the consent box on our forms (the box is never pre-checked, and consent is never required to make a purchase).
• Confirm that you are the account holder of the phone number provided or that you have the authority to opt that number in.

By opting in, you give your express written consent to receive SMS messages from Vicky's Restaurant Riverside Inc at the number provided, including messages sent using automated technology.

3. How to Opt Out (Text STOP)

You can opt out of our SMS program at any time. There are several ways:

• Reply STOP to any message we send. You'll receive one final confirmation message and no further SMS from that program.
• Reply UNSUBSCRIBE, CANCEL, END or QUIT for the same effect.
• Call us at (951) 360-8400 and ask to be removed.
• Email [email protected] with your phone number and request to be removed.

You can re-subscribe at any time by texting our opt-in keyword again or by signing up through our consent form at vickysburgerriverside.com. For help, reply HELP to any message or contact us at the number above.

4. Message Frequency & Carrier Charges

• Message frequency varies, typically 2-8 messages per month depending on the program and your activity.
• Message and data rates may apply. All charges are billed by your mobile carrier and are subject to the terms of your mobile service plan. Vicky's Restaurant Riverside Inc is not responsible for any carrier fees.
• Check with your carrier for details on your plan and any applicable charges for SMS or data.

5. Carrier Liability Disclaimer

6. Age Restriction

Our SMS program is restricted to individuals 18 years of age or older. By opting in, you represent and warrant that you are at least 18 years old. If we learn that someone under 18 has opted in, we'll remove that number from our program promptly.

7. Privacy

Your privacy matters. Please read our Privacy Policy for full details on how we collect, use and protect your information. Specifically:

8. Support & Contact Information

For questions, complaints or help with our SMS program or any other service:

9. Acceptable Use of Our Website

You agree to use our website at vickysburgerriverside.com lawfully and respectfully. You may not:

• Attempt to gain unauthorized access to our systems, accounts or any other user's account.
• Submit false, misleading or fraudulent information on our forms.
• Use our content for commercial purposes without our written permission.
• Engage in any activity that disrupts or interferes with the site or other users.
• Use automated tools (bots, scrapers, crawlers) without our written consent.
• Submit content that's unlawful, threatening, defamatory or obscene.

10. Intellectual Property

All content on vickysburgerriverside.com, including the Vicky's name, logo, photographs, menu copy, design and layout, is owned by Vicky's Restaurant Riverside Inc or used with permission from the rightful owners. You may not copy, reproduce, distribute or create derivative works from our content without our prior written consent.

11. Disclaimers and Limitation of Liability

Our website, services and SMS program are provided "as is" and "as available." We don't guarantee that the site will be uninterrupted, error-free, secure or free of viruses or harmful components.

To the fullest extent permitted by law, Vicky's Restaurant Riverside Inc, its owners, employees and affiliates shall not be liable for any indirect, incidental, special, consequential or punitive damages, including lost profits, lost data or business interruption, arising from your use of our website, services or SMS program, even if we've been advised of the possibility of such damages.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, services, legal requirements or other factors. The latest version will always be posted at vickysburgerriverside.com/terms-of-service and the "Last Updated" date at the top of this page will reflect the most recent revision. Continued use of our services after changes means you accept the new Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles. Any disputes arising from or related to these Terms or your use of our services will be resolved in the state or federal courts located in Riverside County, California, and you consent to the jurisdiction of those courts.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be interpreted in a way that most closely matches the original intent.

15. Contact Us

If you have any questions about these Terms or our SMS program, please contact us using the information in Section 8 above.